I’ve been in the business of health care, by way of my mother, since I was in elementary school. I’ve watched as their processes and services evolved countless times over the years.
Anatomy of a Health Alliance
One of the first ways that I learned about human anatomy was by way of a bright red nose, metal tweezers, and the anxiety of the buzzer in the game “Operation.”
The Language of Cultural Responsiveness
I used to hate going to the dentist. I disliked the smell of the office. I disliked the fluoride and toothpaste. Most of all, I disliked my dentist. He was too rough on my mouth and not very friendly.
No Child Left Uninsured
When I was a kid, I was younger and scrawnier than everyone else. My older sister, the natural athlete, would race around the neighborhood with the other kids at breakneck speeds.
The Challenge of Too Many Choices
I bought my car over five years ago, but our salesman still remembers that day. It was overwhelming, and I changed my mind countless times. The poor salesman earned his commission several times over.